Sewer backup in Colonia, NJ
This family’s basement had a sewer backup that went undetected for some time. There was quite a bit of content (a ping pong table, clothing, furniture, etc) when the damage occurred and consequently all of that was ruined.
When the homeowner eventually discovered the problem they called SERVPRO of Edison right away to come clean up the mess. When we arrived on site, we set plastic containment between the entrance to the basement and the exit to prevent cross contaminating the rest of the home. Then, our highly trained technicians extracted the water, removed the damaged contents and power washed the basement. Our customer was very pleased with the results saying, "the on-site personnel were extremely helpful and went above and beyond in their job performance. Ryan and Tom kept us informed through the whole process."