What our Customers say...
Danny, Steve, Danielle and Jason were all very pleasant and very easy to work with. Very helpful in answering my questions and did a great job!!!
When a pipe bursts and your closet and bedroom is soaked you want immediate help and that is what we got from SERVPRO. I called at 9:45 am and they arrived 30 minutes later with two terrific guys. Within 30 minutes I had multiple fans and dehumidifiers running at full throttle. When carpet and padding get wet time is not your friend. They drilled holes in the walls to check for water damage which was very fortunately minor.
Great customer service, quick response time and they do the job quickly and efficiently. I had an inch of water in my basement and within the hour they were there extracting the water, they then set up drying equipment to ensure that no mold grows, great branch to hire for work. Rates are also not super pricey compared to other similar companies.
When you need a super-fast response these are the guys to call. We came in our office Wednesday morning to several inches of water from a pipe that broke overnight. SERVPRO was on site within 30 minutes to start the clean-up. Their team vacuumed the entire place, and had us dried out within days. What could have been a really expensive situation was minimized because of their expert service. I wouldn’t think of calling anyone else.
We had a flood in our basement recently and lost almost everything! We called SERVPRO of Edison and were at our house promptly! They were professional and efficient and went over and beyond what was expected, helping move my furniture and lost items. They were clean coming and going, even with all the water. We are so grateful for their fast response and dedication to getting our basement dried and back to normal! We highly recommend SERVPRO of Edison in times of clean up and emergency! Thank you so much for taking care of our home during this difficult time.
I recently used SERVPRO of Edison to clean up after a flood in my basement. SERVPRO was quick to arrive and got the job done! I am so impressed by their promptness, professional manner, friendly staff and excellent customer service. I highly recommend using SERVPRO of Edison for any restoration needs. My experience using them exceeded my expectations and relieved much of the stress caused by the flood. Thank you SERVPRO of Edison!
We had a house fire in 2019 and SERVPRO of Edison helped us with the demo and cleanup. They did a great job on the work and were kind and professional while doing so. Those first few days after the fire were a whirlwind of emotions and confusion. They really helped to explain the process and check with us each step of the cleanup process. I highly recommend SERVPRO of Edison.
We had a fire at our church that triggered the sprinkler system and caused a real mess that shut down the electric and the whole building and threatened future worship services. Danny and the SERVPRO team were there within hours and had the water up and the driers going with the damaged area sectioned off when I walked around the next morning. Thanks to their speedy response we could move on with demolition, insurance claims, repairs and inspections and got our CO back in time for weekend services! Great job!!
SERVPRO of Edison was vey thorough, knowledgeable, and easy to work with.
They were efficient, professional, and prompt. Tom and Steve provided a detailed estimate and explained exactly what they were doing and why, which helped greatly in alleviating my anxiety and worries.
Even though it was late at night, Danny still picked up the phone and sent a crew to my house to extract the flood water. I don't know what we would've done without them. Highest thanks and appreciation for Danny and his staff.
SERVPRO arrived on site very quickly, and immediately assessed the situation and then began working to extract the water. My family and I are extremely grateful for their prompt and excellent service.
Thank you so much for your great work on restoring my apartment. I greatly appreciate all that you did for us and for being a reliable source of information and support over the last few months.
Kevin and Isaiah were EXCELLENT!
Very grateful for all your help!
Thank you very much for fast service in such short notice. Thanks to Tracy and Kevin. Great service to another service company!!!!
Thank you so much for your help with this case. Your staff did a fantastic job. You were very professional and worked as a great partner with us. If we ever get another case that could utilize services like yours again we will definitely not hesitate to call you.
Wonderful experience and I will bring them back to remediate any future damage that occurs to my home. They exceeded my expectations. Overall professional expertise with home structural damage!
SERVPRO of Edison was at our house within a couple of hours after I called them. They were professional and very attentive to what they had to accomplish in our house after our flood. After they completed their job, our house was livable again.
Your professionalism, responsiveness and attention to detail helped make a horrible situation manageable. SERVPRO is excellent!!
The on-site personnel were extremely helpful and went above and beyond in their job performance. Ryan and Tom kept us informed through the whole process.
GREAT SERVICE! Guys came back to make sure everything was fine in my location!
It was a holiday weekend, but they were available and got the job done!
The crews were very pleasant and professional. They arrived quickly and came often to ensure the water damage was minimized.
Everyone that came out to our home was very professional and courteous. All questions were answered thoroughly. I would use SERVPRO of Edison for my business as well. I am satisfied with the service provided.
Ryan confirms that the entire effected area is dry. He is a good worker and so far SERVPRO has given us good service. Thank you.
Great job, very happy all around. Thank you!
Isaiah and Kevin were very thorough and patient in going through all steps to make sure everything was done safely and my wife and I feel that our 11 year old daughter would be safe being and playing with her young friends. Ryan and the co-workers that Isaiah brought this afternoon were also very friendly and wanted to know we were satisfied.
As a local independent insurance agency, client satisfaction and appreciation is the backbone of our business. Having a trusted partner like SERVPRO of Edison we can refer our clients to is vital to our success. SERVPRO of Edison has continually exceeded the expectations of our clients who have had the misfortune of a claim and thanks to the crew of SERVPRO our clients are able to return to their homes and live comfortably in a timely manner.
The office worked with me to schedule an appointment on Thanksgiving Eve and Kevin stayed late to ensure that everything was cleaned properly and all of our questions were answered.
The bottom line: Efficient, thorough, accommodating. Hopefully we will never have to call again, but if we do, I am confident they will do a good job.
My basement was in terrible shape after a washing machine malfunctioned and by the second day my basement was fully dry. Very happy with the service. SERVPRO was very friendly and very good customer service.
Very courteous and easy to work with. SERVPRO arrived at residence shortly after initial claim was submitted. Prompt and dependable.
Everything was done to my complete satisfaction, timely and professional. Thank you for making a bad situation so much better.
Your men Kevin & Tom were true professionals and we would recommend SERVPRO in a heartbeat!
The crew was amazing. Great job. Thank you!
Keep up the good work! Thank you!
We were very pleased with the cleanup.
Very professional and great guys. Tracy was awesome to deal with.
SERVPRO of Edison was very professional and informative throughout the entire ordeal. They eased all my fears and concerns. Excellent service and will refer to others.
I was impressed! Came on time and they did a clean and good job!
Quick and professional. Excellent job!
I was happy because the men who did the job were very helpful and courteous.
SERVPRO came out in quick fashion and had our restaurant cleaned up in no time. Your team did a great job and we appreciate you getting us recovered in time to open today! What fabulous service! Thank you all very much for your help and assistance!